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Cold Weather is Coming – CL&P and Yankee Gas Can Help Keep Customers Warm

Energy Efficiency, Budget Billing and Winter Protection Programs Available

MEDIA CONTACT: Mitch Gross, CL&P and Yankee Gas
Office: (860) 665-5221

BERLIN, Conn. - November 20, 2013 - 

After a welcome period of above average temperatures, seasonally cold weather is returning to Connecticut and with it comes an increasing need for home heating. Connecticut Light & Power and Yankee Gas are encouraging customers to consider how they’ll conserve energy to save on their winter heating bills now, before the bitter cold arrives. The companies offer several programs to help customers lower their energy bills and have experts who can assist in finding and signing up for the programs best suited for them.

“We realize home heating costs can be challenging and that’s why we offer a variety of programs year-round to assist customers, from making their homes more energy efficient to billing and payment options,” said Penni Conner, Senior Vice President and Chief Customer Officer for Northeast Utilities, parent company of CL&P and Yankee Gas. "We want to help keep our customers comfortable during all seasons and are ready to work with them to achieve their energy goals."

Setting efficiency goals can be challenging without enough information about where the most energy is being used in a home. To help customers get started, the companies recommend signing up for the Home Energy Solutions program. The program starts with a top-to-bottom assessment of the home by an authorized home energy expert who will test for drafts and air leaks. The energy expert can also make on-the-spot improvements such as caulking and sealing air leaks, installing compact fluorescent light bulbs and water-saving, low-flow showerheads. In addition, customers will also receive information about money-saving rebates for appliances and heating and cooling systems. Depending on the circumstances, some customers may receive these services at no cost. To learn more about the program, check out this behind-the-scenes YouTube video and then call 877-WISE-USE (877-947-3873) to get started.

In addition to making improvements in energy efficiency, customers may also want to consider payment plans and other programs offered by CL&P and Yankee Gas. Any customer can receive help managing his or her utility expenses with the Budget Billing program, which helps avoid seasonal peaks associated with heating and cooling by equalizing monthly utility bills based on a customer's annual energy usage.

A winter protection program is also available for income-eligible customers. This program protects qualifying customers from having their electricity or natural gas shut off for nonpayment from November 1 to May 1. Customers will still receive their monthly bills and are encouraged to pay what they can each month to avoid a large balance becoming due when the protection period ends.

For more information about programs that can help save energy and money, visit www.cl-p.com and www.yankeegas.com.

Connecticut Light & Power (CL&P), a Northeast Utilities company (NYSE: NU), transmits and delivers electricity to 1.2 million customers in 149 cities and towns. For more information, please visit www.cl-p.com, like us on Facebook (facebook.com/CTLightandPower) and follow us on Twitter @CTLightandPower.

Yankee Gas, a Northeast Utilities company (NYSE:NU) is Connecticut's largest natural gas distribution company, serving more than 205,000 customers in 71 cities and towns. For more information, please visit www.yankeegas.com, like us on Facebook (facebook.com/YankeeGas) and follow us on Twitter @YankeeGas.

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