Do not attempt to fix or repair any gas appliance or equipment.  Call a licensed plumber, repairman or other qualified technician.
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Natural Gas and Basement Flooding – What You Need to Know to Keep Your Family and Employees Safe

MEDIA CONTACT: Karen Samide Ashley Duncan
Office: 860-665-5353 860-665-2781
After Hours: 800-789-2290 800-789-2290

BERLIN, Conn. - August 25, 2011 - 

With Hurricane Irene preparing to make landfall in Connecticut early Sunday morning, Yankee Gas recommends you prepare for the possibility of flooding in your home or at your business. Flooding can severely damage furnaces and other natural gas appliances. The following tips may lessen or help to prevent flood damage from occurring:

What to Do in the Event of a Flood (Prior to Evacuating)
  • Shut off the natural gas supply valve to all gas appliances (usually found on the gas line to the appliance).

What to Do if You Smell a Gas Odor During or After a Flood

  • Do NOT light matches, turn electrical switches on or off, or use a telephone in the building.
  • If you smell gas inside your home or business, get out immediately.
  • From a safe place, call Yankee Gas to report the leak at our emergency number - 1.877.YG4.LEAK (944.5325). Or call 911.
  • Remain outside until Yankee Gas can send someone to check on the source of the odor.

What to Do After a Flood

  • If water levels were enough to cover the gas meter, call Yankee Gas to check your meter and regulator before using your gas system. Floodwaters may have shifted your home or caused other stresses to the natural gas piping, possibly resulting in a natural gas leak.
  • Wet electrical wiring is extremely hazardous. The appropriate utility must inspect all electrical wiring in buildings that have been partially or fully covered by floodwater before being put into service again. Any loose wires should be considered "live" and a definite hazard.
  • If flooding has been severe, natural gas appliances should not be used until inspected by a licensed plumber or contractor.
  • Do not attempt to place natural gas appliances back in service by yourself. A licensed plumber or contractor will check, clean, repair and pressure test all gas pipes, which may have been clogged with mud or debris.
  • Damage could also occur to switches, controls, thermostats, furnace heat exchangers, burners and pilot parts and rusting metals parts, to name a few. Again, a licensed plumber or contractor must perform any reconditioning or repairs to natural gas appliances.
Yankee Gas is Connecticut's largest natural gas distribution company, delivering clean, efficient, safe and reliable natural gas to more than 205,000 customers in 71 cities and towns. Yankee Gas is a Northeast Utilities company (NYSE: NU). For more information, please visit www.yankeegas.com.

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