Do not attempt to fix or repair any gas appliance or equipment.  Call a licensed plumber, repairman or other qualified technician.
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Appliance Safety for Home

Tips for the Safe Use of Natural Gas Appliances

Whether you are cooking, heating water, drying clothes or heating or cooling your home − natural gas is a versatile fuel option. When conserved and used properly, natural gas is safe, efficient and reliable. Follow these helpful tips for continued safe use and enjoyment of your appliances:

  • Abide by all directions from the manufacturer for using and maintaining gas appliances.
  • Keep papers, cleaning fluids, paints, curtains and rags away from furnaces, water heaters, ranges and dryers.
  • Teach children never to light or play with the controls of any gas appliances. If possible, have a UL approved fire extinguisher in your home.
  • Look for the blue Energy Star seal when purchasing a gas appliance. It certifies that the equipment design meets strict safety standards.
  • Keep your meter and appliance vents free of snow and ice.
  • Keep flues and chimneys clear. Have your flue pipe and chimney checked by your heating contractor to make sure they're not blocked with nests, branches, ivy etc.

Follow these suggestions for specific appliance types:

Gas Clothes Dryer 

  • Fill the clothes dryer, but don't overload it
  • Remove lint from the screen after each load
  • If the dryer doesn't work, check the electric plug and fuses

Gas Stoves and Ranges 

  • Never leave burners on when not in use
  • Keep your range-top burners, burner drip shields and oven racks clean and free of used matches, grease and paper
  • If the burner doesn't ignite, check to see if the pilot light is lit
  • Never use your gas range or oven to heat your home or apartment

Gas Water Heater 

  • Do not block air vents, valves or controls if you add insulation around the water heater
  • Do not cover the top of the heater or the space between the floor and heater

Gas Heating System and Space Heating 

  • Regularly clean or replace filters in warm-air furnaces
  • Keep the area around the furnace/space heater clear of dirt, clutter, flammable materials and obstructions
  • A yearly inspection of gas heating equipment by a qualified technician is recommended

Blue flame is good – yellow flame needs service

The flame on your gas appliances should burn with a clear blue color. A blue flame most likely indicates that your burner is adjusted properly and is doing the job efficiently. A yellow flame may indicate that your burner isn't operating efficiently.

Leave service to the experts

If your flame is yellow, have a qualified technician perform any needed adjustments. Never try to fix gas burners yourself.

Yankee Gas offers a low-cost home heating and water heating service plan - the Advantage Protection Service Plan (APSP) - to help ensure that you and your family enjoy the benefits of natural gas while avoiding unexpected repair bills. We have plans to fit every budget.

Signs of Poor Ventilation

  • Indoor wetness (condensation, especially around chimney)
  • Unusual smell in your home that does not go away
  • Sick houseplants  
  • Yellow or wavering appliance flames
  • Soot in your home
  • Pilot light that keeps going out