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Do not attempt to fix or repair any gas appliance or equipment.  Call a licensed plumber, repairman or other qualified technician.
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Winter Safety Tips

Stay safe!

During the winter months, snow and ice can damage your natural gas meter and appliance vents, or cause them to malfunction. Follow these simple tips or watch our short video to learn how to stay safe all winter long:

Keep natural gas meters clear of snow and ice

  • Gently brush away any snow or ice that has accumulated around the meter, regulator vent and any other outdoor piping
  • Clear the snow or ice using a broom or by hand - not with a shovel
  • When plowing, snow blowing or shoveling, do not push or pile snow around your meter
  • Clear a path to your meter so Yankee Gas employees and emergency responders can access it in an emergency

Keep outdoor appliance vents clear of snow and ice

  • All outdoor appliance vents should be cleared of snow and ice - the best time to locate your vents is before the first winter storm hits
  • A clogged vent may cause your appliance to shut down or malfunction and create a hazardous situation, such as a build-up of carbon monoxide

Watch for falling snow or ice near your natural gas meter

  • Falling snow and ice can cause serious damage to your natural gas meter or regulator
  • Be aware of the locations of utility meters when removing snow and ice from your roof or contact a qualified roofing contractor to perform this work for you

Anytime you smell a natural gas odor, leave the area immediately and call 911 or Yankee Gas at 877.YG4.LEAK (944.5325).