• You might consult the CT Association of Plumbing, Heating and Cooling Contractors at www.ct-phcc.org.
• Look for a contractor who is willing to spend time with you to understand your needs.
• Get at least three written estimates from different contractors.
• Ask for proof of proper licensing and insurance, including workers compensation and liability.
• Ask the contractors for references and their experience with the equipment or appliances they will be installing.
• Check with your local Better Business Bureau about the company you plan to hire.
• See if the company will obtain a local permit, if necessary, and be sure they understand local residential building codes.
• For heating or cooling equipment, the contractor should calculate heat loss or heat gain to ensure the equipment is sized properly for the project.
• Ask your contractor about the efficiency rating of equipment or appliances. Different ratings will impact your annual operating costs.
• Ask about product warranties - what is covered and for how long?
• Always sign a written contract.

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