Your Yankee Gas bill reflects rates approved by the Connecticut Department of Public Utility Control effective July 1, 2007.
Sample Residential Bills
If you would like to discuss your bill with a Customer Service representative, please call 1-800-989-0900, or submit a Call Back Request Form to have a representative call you back when it's convenient (calls will be returned the following business day).
The following information is provided on the reverse side of your bill.
Customer Billing Information
- Questions and Complaints: If you have a question or complaint about your bill or any payment arrangement, you should call the number listed on the front of the bill (1-800-989-0900); include a note with your payment on a separate sheet of paper. A complete explanation of your rights is available upon request.
- Third Party Notice: You can ask us at any time to notify a third party if your service is subject to being shut off. For additional information, call or write a Customer Service representative of our Company. (Third Party Notification information is also available online).
- Bill Calculation Information:
- All gas rates subject to Purchased Gas Adjustment.
- Bills less than 25 days or more than 38 days will be prorated.
- A 1% Late Payment Charge may be applied to the unpaid balance if payment is not received by the date printed in the late payment message on the front of this bill.
