Yankee Gas service technicians are knowledgeable and ready to serve you.
"My furnace problems were over with one call to Yankee. I am amazed and delighted. Thanks very much from one very satisfied customer."
Enjoy Peace of Mind
The Yankee Gas Advantage Protection Service Plan lets you enjoy the peace of mind that comes with knowing Yankee Gas will be there when you need to repair your central heating and water heating equipment. Avoid the stress and inconvenience of being without heat or hot water – and avoid being surprised with repair bills that can cost hundreds of dollars.
View complete Terms and Conditions. (PDF:286KB)
Yankee Gas is your trusted source for service 24 hours a day, 365 days a year. If your equipment breaks down, we’ll be there.
View Parts Covered (PDF:141KB)
Service Plans for Homeowners
Sign up today - Choose a plan to fit your lifestyle and budget.
NEW Monthly Billing Option
You requested this…and we made it happen.
Yankee Gas is pleased to announce a new, budget-friendly billing option for your service plan. If you are a customer and your gas service account is in good standing, you can take advantage of the monthly billing option for the Advantage Protection Service Plan. Your contract will still be in effect for a 12-month period, but the cost will be spread out over 12 monthly bills.
NEW Tankless Water Heater Plan
Yankee Gas now offers a service plan for your tankless (on-demand) water heater. Protect your investment in this leading edge technology and enjoy all of the benefits you have come to expect from the Advantage Service Protection Plan.
Annual billing options
| YANKEE GAS ADVANTAGE PROTECTION SERVICE PLANS |
APPLIANCES COVERED |
ANNUAL BILLING |
PRICE WITH ANNUAL INSPECTION |
| Platinum Plus |
Central heat and tankless water heater |
$200 |
$285 |
| Platinum Plan |
Central heat and water heater |
$165 |
$250 |
| Total Comfort Plan |
Central heat only |
$125 |
$210 |
| Basic Plus Plan |
Tankless water heater only |
$75 |
N/A |
| Basic Plan |
Water heater only |
$40 |
N/A |
Monthly billing options
| YANKEE GAS ADVANTAGE PROTECTION SERVICE PLANS |
APPLIANCES COVERED |
ANNUAL BILLING |
PRICE WITH ANNUAL INSPECTION |
| Platinum Plus |
Central heat and tankless water heater |
$18 |
$26 |
| Platinum Plan |
Central heat and water heater |
$15 |
$23 |
| Total Comfort Plan |
Central heat only |
$11 |
$19 |
| Basic Plus Plan |
Tankless water heater only |
$7 |
N/A |
| Basic Plan |
Water heater only |
$4 |
N/A |
Relax — and know you’re covered
With the Advantage Protection Service Plan, you’re covered for one full year and your contract will automatically renew, with no lapse in coverage. The plan includes:
- Dependable service from people you can trust, your Yankee Gas technicians
- No extra charges for labor or covered parts
- Substantial cost savings compared to our normal hourly rate
- 24/7 emergency repair service
- Priority scheduling of service appointments
- Budget friendly plans to fit every need
- The option to add an annual inspection at a discounted rate
- Security, knowing that your equipment is operating safely and efficiently
Get priority scheduling
As an Advantage Protection Service Plan customer, your call for service will be responded to quickly. Yankee Gas will come out to repair your equipment within 24 hours or sooner. Think of the stress and inconvenience you’ll avoid if you experience no heat or hot water!
For customer without an Advantage Protection Service Plan, Yankee Gas will repair your equipment based on workforce availability.
Check out some typical savings
You can save hundreds of dollars with an Advantage Protection Service Plan.
Check out the savings for these common repairs and see why Yankee's Advantage Protection Service Plan is your smart choice.
Typical Savings on Common Repairs
|
Yankee Platinum Plan |
Non-Contract |
| Repairs |
 |
Parts |
Labor |
Total |
Water Heater
Gas Control (Thermostat) |
$0 |
$130 |
$137 |
$267
+ tax |
Furnace
Blower Motor Replacement |
$0 |
$155 |
$186 |
$341
+ tax |
Boiler/Furnace
Gas Valve Replacement |
$0 |
$140 |
$137 |
$277
+ tax |
Furnace/Boiler Ignition
Module Replacement |
$0 |
$155 |
$137 |
$292
+ tax |
Furnace Inducer
Assembly Replacement |
$0 |
$380 |
$186 |
$566
+ tax |
Avoid costly repairs with the Advantage Protection Service Plan
If you need a service call and you do not have an Advantage Protection Service Plan, Yankee Gas' standard service labor rates apply as follows:
Service Labor Rates
Servicing Customer-Owned Residential Appliances
Rates for work performed during regular daytime working hours, Monday through Friday, excluding holidays are:
| One Employee | Two Employees |
| Minimum charge per visit 60 Minutes or less | $137.00 | $274.00 |
When work requires more than the minimum 60 minutes, each additional 30 minutes or fraction thereof will be charged at $49.00 per employee.
Rates for work during other than regular hours on Monday through Friday and at anytime on Saturday, Sunday, and holidays are:
| One Employee | Two Employees |
| Minimum charge per visit 60 Minutes or less | $196.00 | $392.00 |
When work requires more than the minimum 60 minutes, each additional 30 minutes or fraction thereof will be charged at $62.00 per employee.
Add a heating system inspection
Our annual inspections help ensure your central heating systems are in peak shape year-round. You can add an annual inspection to your Yankee Gas Advantage Protection Service Plan at a substantial savings from our normal service labor rates to guarantee your central heating system receives the important care it deserves. Please note that inspections are performed from April 1 - September 30.
Landlords
If you have more than five units, you may qualify for additional savings, as well as other special offers! Call us at 1-800-266-9900 for details.