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How to Read your Bill - Business Customers

Your bill reflects rates approved by the Public Utilities Regulatory Authority (PURA) effective July 20, 2011

Sample Bills

If you would like to discuss your bill with a Customer Service representative, please call 1-800-989-0900.

The following information is provided on the reverse side of your bill.

Customer Billing Information

  • Questions and Complaints:
    If you have a question or complaint about your bill or any payment arrangement, you should call the number listed on the front of the bill (1-800-989-0900); include a note with your payment on a separate sheet of paper. A complete explanation of your rights is available upon request.
  • Bill Calculation Information: 
    • All gas rates subject to Purchased Gas Adjustment
    • Bills less than 25 days or more than 38 days will be prorated
    • A 1% Late Payment Charge may be applied to the unpaid balance if payment is not received by the date printed in the late payment message on the front of this bill