How to Read your Bill - Business Customers

Your bill reflects rates approved by the Public Utilities Regulatory Authority (PURA) effective July 20, 2011

Sample Bills

• Small General Firm Service - Rate 10 
• Medium General Firm Service - Rate 20  
• Large General Firm Service - Rate 30 

If you would like to discuss your bill with a Customer Service representative, please call 1-800-989-0900.

The following information is provided on the reverse side of your bill.

Customer Billing Information

• Questions and Complaints:
  If you have a question or complaint about your bill or any payment arrangement, you should call the number listed on the front of the bill (1-800-989-0900); include a note with your payment on a separate sheet of paper. A complete explanation of your rights is available upon request.
• Bill Calculation Information: 
• All gas rates subject to Purchased Gas Adjustment
• Bills less than 25 days or more than 38 days will be prorated
• A 1% Late Payment Charge may be applied to the unpaid balance if payment is not received by the date printed in the late payment message on the front of this bill