Your Yankee Gas bill reflects rates approved by the Connecticut Department of Public Utility Control effective July 1, 2007.
Sample Bills
If you would like to discuss your bill with a Customer Service representative, please call 1-800-989-0900, or submit a Call Back Request Form to have a representative call you back when it's convenient (calls will be returned the following business day).
The following information is provided on the reverse side of your bill.
Customer Billing Information
- Questions and Complaints: If you have a question or complaint about your bill or any payment arrangement, you should call the number listed on the front of the bill (1-800-989-0900); include a note with your payment on a separate sheet of paper. A complete explanation of your rights is available upon request.
- Bill Calculation Information:
- All gas rates subject to Purchased Gas Adjustment.
- Bills less than 25 days or more than 38 days will be prorated.
- A 1% Late Payment Charge may be applied to the unpaid balance if payment is not received by the date printed in the late payment message on the front of this bill.
